When leaders make a mistake, they say, "I was wrong."
When followers make mistakes, they say, "It wasn't my fault."
A leader works harder than a follower and has more time;
a follower is always "too busy" to do what is necessary.
A leader goes through a problem;
a follower goes around it and never gets past it.
A leader makes and keeps commitments;
a follower makes and forgets promises.
A leader says, "I'm good, but not as good as I ought to be;"
a follower says, "I'm not as bad as a lot of other people."
Leaders listen;
followers just wait until it's their turn to talk.
Leaders respect those who are superior to them and tries to learn something from them;
followers resent those who are superior to them and try to find chinks in their armor.
Leaders feel responsible for more than their job;
followers say, "I only work here."
A leader says, "There ought to be a better way to do this;"
followers say, "That's the way it's always been done here."
